Airline ticket agents are those individuals who perform at the baggage counter. Their priority position is ticket revenue, creating changes in reservations, offering airline details concerning flight delays, cancellation of flights, boarding timings, and so forth. In addition they greet the boarders, check baggage and make seating arrangements.
Position & Career As Airline Ticketing Agents:
They must have minimum high school degree and prior experience of handling customers may come in handy. Most of the airlines have training sessions for ticketing agents consisting of 7 days of classroom training and on-job live training with a experienced and professional ticket agent. An airline ticket agent may start off by putting luggage tags and slowly move on to flight reservations, filling the forms for tickets and managing gate enquiries. Fluency in English language may be pre-requisite for jobs in US.