Airline ticket agents are those individuals who perform at the baggage counter. Their priority position is ticket revenue, creating changes in reservations, offering airline details concerning flight delays, cancellation of flights, boarding timings, and so forth. In addition they greet the boarders, check baggage and make seating arrangements.
Position & Career As Airline Ticketing Agents:
They must have minimum high school degree and prior experience of handling customers may come in handy. Most of the airlines have training sessions for ticketing agents consisting of 7 days of classroom training and on-job live training with a experienced and professional ticket agent. An airline ticket agent may start off by putting luggage tags and slowly move on to flight reservations, filling the forms for tickets and managing gate enquiries. Fluency in English language may be pre-requisite for jobs in US.
Prospective students may apply for a work as an airline ticket agent personally to the personal department in the airlines or then send a mail. The US Air Transport Association may help you by presenting the address lists of all the main airlines in US. Placement centers, paper advertisements and online position portals may give you more lead on airline ticket agents’ vacancies.
Future Prospectus and Earnings:
After considerable time and experience, an airline ticket agent may progress to become supervisors. Many agents get promoted as product sales executives or flight attendants. The airline ticket agents’ employment rate is expected to grow considerably by 2014. but during recession times, these agents are reduced to minimum numbers for economic reasons.
Ticketing agents are ones who deal with airline passengers and solve their various problems related to travel. As they represent the airline, they need to maintain good personality, pleasant nature and behave patiently with passengers. Agents often have to function in shifts that may include night-time, weekends and even on national holidays.
As per the reports of 2004-2005 the average salary of airline ticket agents comprised of $28,450 annually in US. The average pay for starters may be $8.50 to 12.00 on per hour basis.
You may log online for more information and particulars concerning airline ticket agents’ occupation description, career options, salary and growth. There are thousands of online portals offering relevant facts about this type of occupation. You may also apply for an online ticketing position by filling up the forms webpage.
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